How Covid-19 is Changing Customer Service

August 10, 2020

The Covid-19 pandemic is affecting every aspect of doing business. Though many business sectors are facing unprecedented challenges, Customer Service has been one of the hardest-hit. They way in which a company responds to these new challenges will directly affect sales and customer retention rates. Particularly during times of crisis, a customer’s interaction with a […] How Covid-19 is Changing Customer Service