The Inextricable Link Between Open Communication and Problem Solving
November 23, 2020
The most successful organizational leaders are those that understand and capitalize on the inextricable link between open communication and problem solving. Open communication is like the glue that binds members of a team or organization together, allowing them to effectively work together to solve critical problems and execute solutions as one cohesive unit. According to […] The Inextricable Link Between Open Communication and Problem Solving
What Is Organizational Culture and Why Does It Matter?
November 16, 2020
What is organizational culture? Simply put, organizational culture is the set of beliefs that defines the way people in an organization behave. More specifically, organizational culture consists of a strongly held and widely shared set of values that are reinforced and communicated throughout the organization and ultimately shape employee perceptions and actions. It informs and […] What Is Organizational Culture and Why Does It Matter?
How Leaders Can Cultivate Empathy in the Workplace
November 9, 2020
The topic of empathy isn’t exactly one that comes up often in the workplace, but research suggests that perhaps it should. According to a 2019 Workplace Empathy Study, 90 percent of employees think that empathy is important in the workplace, and a striking 8 out of 10 employees said they would leave their jobs if […] How Leaders Can Cultivate Empathy in the Workplace
The Key to Engaging and Retaining Millennial Employees
November 2, 2020
Because of their tendency to change jobs more readily than other generations, millennial workers have gained the reputation as being the generation of job hoppers. Employers can view the difficulty in retaining millennial workers in one of two ways: as a fundamental loss, or as an opportunity. Millennials now represent the largest generation in the […] The Key to Engaging and Retaining Millennial Employees
The Top 5 Reasons Your Employees aren’t Fully Engaged
October 26, 2020
According to Gallup’s 2017 State of the American Workplace report, less than one third of U.S. employees are engaged at work. The report also estimates that employee disengagement costs the U.S. economy as much as $550 billion every year. Although employee disengagement manifests differently in every company, it often results in low productivity, higher absenteeism, […] The Top 5 Reasons Your Employees aren’t Fully Engaged
Why you need to start using a Skill Matrix to develop your teams
October 12, 2020
1. Allows you to develop individuals and teams simultaneously Despite the fact that most jobs are team-based, the majority of companies tend to take an individualized approach to training. The thought is that if every team member is trained and competent in his or her job duties, then the team as a unit will be […] Why you need to start using a Skill Matrix to develop your teams
How do I get my remote teams to communicate effectively?
September 28, 2020
As the number of coronavirus cases across the country surged, more and more companies began to close their brick-and-mortar offices and send their workers to work from home. For many, the transition to remote work came quickly with little time to prepare. Working with a remote team is fundamentally different from working with an in-person […] How do I get my remote teams to communicate effectively?
Top 5 ERP Implementation Challenges (and how to avoid them)
September 7, 2020
An ERP system has the potential to provide immense value to an organization by synchronizing and configuring all of its business processes. If implemented properly, it can give an enterprise a significant competitive advantage by saving time and reducing resources. Nevertheless, implementing a new ERP system comes with a slew of challenges. The good news […] Top 5 ERP Implementation Challenges (and how to avoid them)
How Covid-19 is Changing Customer Service
August 10, 2020
The Covid-19 pandemic is affecting every aspect of doing business. Though many business sectors are facing unprecedented challenges, Customer Service has been one of the hardest-hit. They way in which a company responds to these new challenges will directly affect sales and customer retention rates. Particularly during times of crisis, a customer’s interaction with a […] How Covid-19 is Changing Customer Service
Closing the Manufacturing Skills Gap
July 27, 2020
As the manufacturing started to become more integrated with advanced technologies and automation, many onlookers predicted that there would be less of a need for skilled workers. In reality, this prediction could not have been further from the truth, as the digital transformation has actually amplified the need for skilled human workers. Just in the […] Closing the Manufacturing Skills Gap