Author Archives: katie

What Toyota Has Taught Us About People Development

Toyota began as a small, humble auto company in a small Japanese farming village on the outskirts of Tokyo. It was a product of the vision of Sakiichi Toyoda, who believed that the small family-owned business could become something more. As the company grew to new heights, Toyota and its distinctly great leaders established a […]

Transforming Managers Into Coaches

In today’s knowledge and skills-driven economy, the days of command and control leadership as the standard of managing people are becoming obsolete. In the past, a manager that also acted as a coach was a rare find. Now, being a coach is a necessary quality that all managers must possess in order to develop and […]

An Innovative Approach to Sales Training

According to research put out by the Harvard Business Review, U.S. companies spend more than $70 billion annually on sales training programs, averaging $1,459 per salesperson. Despite the massive spending, the study finds that the ROI on sales training is lackluster at best. The data suggests that, on average, participants of standard, curriculum-based training absent […]

The Inextricable Link Between Open Communication and Problem Solving

The most successful organizational leaders are those that understand and capitalize on the inextricable link between open communication and problem solving. Open communication is like the glue that binds members of a team or organization together, allowing them to effectively work together to solve critical problems and execute solutions as one cohesive unit. According to […]

What Is Organizational Culture and Why Does It Matter?

What is organizational culture? Simply put, organizational culture is the set of beliefs that defines the way people in an organization behave. More specifically, organizational culture consists of a strongly held and widely shared set of values that are reinforced and communicated throughout the organization and ultimately shape employee perceptions and actions. It informs and […]

How Leaders Can Cultivate Empathy in the Workplace

The topic of empathy isn’t exactly one that comes up often in the workplace, but research suggests that perhaps it should. According to a 2019 Workplace Empathy Study, 90 percent of employees think that empathy is important in the workplace, and a striking 8 out of 10 employees said they would leave their jobs if […]

The Key to Engaging and Retaining Millennial Employees

Because of their tendency to change jobs more readily than other generations, millennial workers have gained the reputation as being the generation of job hoppers. Employers can view the difficulty in retaining millennial workers in one of two ways: as a fundamental loss, or as an opportunity. Millennials now represent the largest generation in the […]

The Top 5 Reasons Your Employees aren’t Fully Engaged

According to Gallup’s 2017 State of the American Workplace report, less than one third of U.S. employees are engaged at work. The report also estimates that employee disengagement costs the U.S. economy as much as $550 billion every year. Although employee disengagement manifests differently in every company, it often results in low productivity, higher absenteeism, […]